Shipping policy

Shipping Policy

Effective Date: July 4, 2026

Thank you for shopping with Bzakani. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed within 12 to 24 hours after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a shipping confirmation email with tracking information (where available).

Shipping Time

Estimated delivery times may vary depending on your location:

  • Domestic Orders: 2–5 Business Days

  • International Orders: 5–15 Business Days

Please note that delivery times are estimates and may be affected by weather conditions, customs clearance, holidays, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (if applicable). You can use this tracking information to monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact our support team. We will assist you in working with the shipping carrier to resolve the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Damaged Packages

If your package arrives damaged, please contact us within 12–24 hours of delivery.

Include:

  • Your Order Number

  • Photos of the damaged package

  • Photos of the damaged product

Our support team will review your request and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Bzakani

Email: bilalashraf1161@gmail.com

Contact:+923128538065

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (PKT)

Response Time: Within 12–24 hours